The Stats You Need to Take Action
Here's what we know about your industry:
The average company in the insurance industry has a client base of:
44% Predisposed customers
27% Trusted Advisors
6% Antagonistic relationships
Insurance companies are missing, on average, 26% of their clients’
wallet by not improving “At Risk” relationships.
Why that Matters
Take action using data on the insurance industry:
Of wallet missing by not improving at-risk clients
Shift in loyalty yields 6.5% increase in revenue
Of businesses are considered Trusted Advisor relationships
DRIVE AWARENESS OF ISSUES IMPACTING GROWTH
Identify the impact your organization’s strategies, initiatives, and processes have on client relationships
pinpoint the experiences affecting their perception of you at a granular level
MEASURE ENGAGEMENT WITH ACCURACY
Use our data insights from decades of field research in your industry
Collect, measure and examine all facets of the customer journey with detailed accuracy.
IGNITE YOUR VOICE OF THE CUSTOMER (VOC) PROGRAMS
identify trends, and clients positioned for referral, case studies, testimonials and more.