CUSTOMER EXPERIENCE MANAGEMENT

Check out our customer case studies. We’ve helped businesses around the globe improve their client relationships and gain real-time visibility into revenue, renewals and retention.

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FINANCIAL SERVICES CASE STUDY

Global Financial Services Company Breaks out of the Pack with Encompass-CX. The Encompass-CX management application improves the sales process, drives behavior change and increases retention to 96%.

INFORMATION TECHNOLOGY CASE STUDY

Tech Company Boosts Revenue By $500,000 In One-Year. Encompass-CX maximizes account value through increased retention and share of wallet.

Distribution Case Study

NATIONAL DISTRIBUTION CENTER CASE STUDY

National Distribution Center Exceeds Projections with 75% Growth in First Year. The Encompass-CX management application improves the sales process, increases retention rates and cross-sell opportunities, and grows revenue after first year.

Benefits Case Study

BENEFITS ADMINISTRATION CASE STUDY

Benefits Administration Company Identifies Unique Motivators. The Encompass-CX Management application helps DS Benefits increase retention and overall customer lifetime value.

HEALTH EDUCATION CASE STUDY

Health Education Company Increases Loyalty By 40%. A Boston-based company increases loyalty among key accounts 40% in three years with the help of Encompass-CX.