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CUSTOMER EXPERIENCE MANAGEMENT

Check out our customer case studies. We’ve helped businesses around the globe improve their client relationships and gain real-time visibility into revenue, renewals and retention.

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FINANCIAL SERVICES CASE STUDY

Distribution Case Study

NATIONAL DISTRIBUTION CENTER CASE STUDY

Health Education Case Study

HEALTH EDUCATION CASE STUDY

Global Financial Services Company Breaks out of the Pack with Encompass-CX. The Encompass-CX management application improves the sales process, drives behavior change and increases retention to 96%.

National Distribution Center Exceeds Projections with 75% Growth in First Year. The Encompass-CX management application improves the sales process, increases retention rates and cross-sell opportunities, and grows revenue after first year.

Health Education Company Increases Loyalty By 40%. A Boston-based company increases loyalty among key accounts 40% in three years with the help of Encompass-CX.

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Benefits Case Study

INFORMATION TECHNOLOGY CASE STUDY

BENEFITS ADMINISTRATION CASE STUDY

Tech Company Boosts Revenue By $500,000 In One-Year. Encompass-CX maximizes account value through increased retention and share of wallet.

Benefits Administration Company Identifies Unique Motivators. The Encompass-CX Management application helps DS Benefits increase retention and overall customer lifetime value.

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