The Stats You Need to Take Action
Here's what we know about your industry:
The average company in the insurance industry has a client base of:
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44% Predisposed customers
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27% Trusted Advisors
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6% Antagonistic relationships
Insurance companies are missing, on average, 26% of their clients’
wallet by not improving “At Risk” relationships.
Why that Matters
Take action using data on the insurance industry:
26%
Of wallet missing by not improving at-risk clients
20%
Shift in loyalty yields 6.5% increase in revenue
66%
Of businesses are considered Trusted Advisor relationships
Measure
DRIVE AWARENESS OF ISSUES IMPACTING GROWTH
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Identify the impact your organization’s strategies, initiatives, and processes have on client relationships
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pinpoint the experiences affecting their perception of you at a granular level
MEASURE ENGAGEMENT WITH ACCURACY
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Use our data insights from decades of field research in your industry
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Collect, measure and examine all facets of the customer journey with detailed accuracy.
Engage
IGNITE YOUR VOICE OF THE CUSTOMER (VOC) PROGRAMS
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identify trends, and clients positioned for referral, case studies, testimonials and more.