RELATIONSHIP RISK
See Relationship Risk Before Revenue Slips.
Encompass-CX reveals where strategic account relationships are strong, vulnerable, or misaligned, then helps teams act before renewal, pricing pressure, or expansion risk builds.
Reveal hidden relationship risk across strategic accounts in minutes.
THE HIDDEN COST
Commoditized?
When You Can’t Prove Value, You Compete on Price
When relationship health is unclear, clients default to “you’re fine.”
And “fine” is negotiated like a commodity.
Dilemmas You Know All To Well
Clients shop around
Renewals turn into price wars
“Same thing, lower price” wins
Risk shows up too late
You don’t know who backs you
Fix this with Relationship Intelligence.
THE OPERATING MODEL
From Relationship Intelligence to Continuous Action
AI-Guided Relationship Intelligence
Measurement doesn't drive change. Action does.
See, by name, which buyers are advocates, vulnerable, or open to growth.
Identify Who
Reveal hidden misalignment and
blind spots.
Understand Why
Translate risk and opportunity into clear priorities and recommended moves.
Decide What
Guide actions, and behavior change, before revenue is at risk.
Coach How
Strategic account teams need buyer-level relationship intelligence, individual-level clarity that shows who is at risk, why risk exists, and what to do next - before revenue is at risk.
Encompass-CX's patented Buyer Equity Quotient (BEQ) score shows where renewal and expansion strength is strong, vulnerable, or quietly shifting.
WHAT CHANGES NOW
The Future of
Strategic Account Management is Agentic
Strategic account teams don’t lack data. They lack timely, actionable insight.
Most feedback sits in reports. It arrives too late, is too generic, or never leads to action.
Encompass CX's AI powered agents monitor relationship health, flag emerging risks, and deliver proactive coaching so teams can act before revenue is at risk.
Don't react to scores. Act on insight.
“Encompass-CX helped us expand our focus beyond measurement to insights that actually drive change across the organization.”
Brad Rinklin, CMO, EZE Software Group
THE PROOF
Trusted by Strategic Account Teams Worldwide
Strategic Account teams use Encompass-CX to identify risk earlier, align around insight, and guide action before revenue is at risk.
“Encompass-CX showed us who was actually loyal.
In the first year, we grew from $16 million to $28 million in revenue, and one strategic client grew fourfold.
That clarity changed everything."
Tim Barrett, COO, Barrett Distribution Centers
As Featured in Inc. Magazine
AT SCALE
Encompass-CX by the Numbers
Built to operate at scale across complex, multi-buyer client relationships.
1 million+
10,000+
Strategic Account
Team Users
Buyer Responses from Strategic Accounts
2
International
Patents
This scale enables earlier risk detection, clearer alignment, and guided action.
DEPLOYMENT
Designed to layer onto your existing tech stack
Encompass-CX connects to your CRM and internal systems, enriching them with relationship intelligence, without disrupting how teams work today.
