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Your account scores are lying to you.

Your accounts are not relationships.
The buyers inside them are.

 
Encompass-CX maps every buyer relationship individually, not disguised as an average, so you see risk and expansion before it becomes a lost renewal.

Every dot is a buyer. Every color is a decision.

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This is not an account score.

This is your customer portfolio mapped buyer by buyer, plotted by relationship strength and account value.

An account may average 86.

The decision-maker at 74 does not.

This is not a CX dashboard.
This is Decision-grade Relationship Intelligence for revenue leaders.

When visibility improves, economics follow.

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Earlier
Risk Detection

See erosion months before
it reaches the renewal.

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Faster
Intervention

Quarterly review becomes continuous signal.

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Revenue Protection
and Expansion

Retention secured.
Growth unlocked.

Intelligence that acts. Work that disappears.

Your team doesn't need more data to interpret. They need fewer steps between insight and action.
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  • Buyer feedback becomes prioritized action plans automatically.

  • The analysis step disappears. Execution begins immediately.

  • Coaching scripts are generated from real buyer blind spots.

  • Every 1:1 starts with leverage,
    not updates.

  • Portfolio risk and expansion signals update continuously.

  • No waiting for QBRs to discover what changed three months ago.​

Buyer Feedback

 

 

 

 

 


FOR ACCOUNT MANAGERS

AI Interpretation

 

 

 

 


FOR MANAGERS

Action Plan Generated

 

 

 

 

 


FOR LEADERSHIP

This is AI applied to the work that slows revenue teams down. Not more tools. Fewer manual steps.

From $16M to $28M+ in first year. Same accounts.

“Encompass-CX showed us who was actually loyal.

In the first year, we grew from $16 million to $28 million
in revenue
, and one strategic client grew fourfold.

That clarity changed everything."

Tim Barrett, COO, Barrett Distribution Centers

As featured in Inc. Magazine

Barrett did not grow by adding logos. They grew by seeing
buyer-level relationships inside the accounts they already had. 

 

By identifying where trust was strongest and where it was eroding, the team protected renewals and unlocked expansion that traditional reporting missed. 

 

Barrett's revenue increased 350% over the next three years 

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Where would you like to go deeper?

HOW IT WORKS

Four moves. From visibility to execution.

 

See who matters. See what is changing.
Turn signals into clear priorities.
Execute before revenue is at risk.

See the Workflow →

CX AI HUB

Intelligence that removes work.

 

Buyer signals become prioritized actions.
Coaching and plans generate automatically.
Insight moves to execution without delay.

See the AI in Action →

Decision-Grade Relationship Intelligence

RELATIONSHIP INTELLIGENCE

Why account averages fail.

 

See your portfolio buyer by buyer.
Identify strength, erosion, hidden vulnerability.
Make decisions account averages can't support.

Explore the Intelligence →

SECURITY & INTEGRATIONS

Enterprise-ready by design.
 
SOC 2 and GDPR aligned.
CRM native, including Salesforce.
Governed. Permissioned. Built to scale.


Review Security & Integrations →

What you cannot see is already costing you.

Some of your safest-looking accounts are quietly shifting.

Inside them, individual decision-makers are changing their perception of you.

See where your own buyers stand. The 15-Minute Relationship Diagnostic reveals hidden relationship risk inside your portfolio.

No obligation. No sales choreography. Just clarity.

Fifteen minutes now can prevent a year of recovery.

Or speak with our team directly

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